Privacy Policy

Effective Date: January 1, 2025

Futurpals Co., Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application BrightBuddies(the "App").

By accessing or using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that is necessary to provide the App's features and improve your user experience.

A. Information You Provide to Us

  • Account Registration: When you register via email, we collect your email address and a securely encrypted password.
  • Third-Party Login: If you choose to log in using third-party services (such as Google or Apple), we may receive your basic profile information (e.g., user ID, email address) authorized by those platforms.
  • User Content: We may collect data related to the settings and configurations you save within the App.

B. Automatically Collected Information

  • Device Information: We collect information about your mobile device, such as the hardware model, operating system version, unique device identifiers (e.g., UUID), and language settings.
  • Usage Data: We collect anonymous log data regarding access times and App crash reports to help us fix bugs and improve stability.

2. Permissions and Device Access

To provide the App's core functionality, we request access to specific features on your mobile device. We do not describe the specific technical algorithms used to process data on your device in this policy to protect our intellectual property rights.

  • Bluetooth Permissions:Purpose: The App uses Bluetooth technology solely to scan for, connect to, and communicate with our proprietary hardware devices.Note: We do not use Bluetooth scanning to determine your precise geolocation.
  • Storage / File Access Permissions:Purpose: The App requires permission to read and write data to your device's storage. This is strictly used to save your user preferences, cache necessary operational files, or store content you choose to download.
  • Camera (If applicable):Purpose: If the App requests camera access, it is solely for the purpose of capturing images as initiated by the user for App features (e.g., setting a profile picture or capturing content).

3. How We Use Your Information

We use the information we collect for the following purposes:

  1. Service Provision: To create and manage your account and establish connections with supported hardware.
  2. Functionality: To enable specific features of the App, such as saving your progress or synchronizing device states.
  3. Communication: To send you administrative information, such as updates to this Privacy Policy or support messages.
  4. Improvement: To analyze usage trends and error logs to optimize the App's performance.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following situations:

  • Service Providers: We may share data with trusted third-party vendors who perform services for us (e.g., cloud hosting, authentication services), subject to confidentiality agreements.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Third-Party Services

The App allows you to log in using third-party services (Google, Apple). These services collect information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you interact with.

6. Data Security

We implement administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.
  • Request the correction or deletion of your personal data.
  • Withdraw your consent for specific permissions (e.g., Bluetooth, Storage) via your device settings.
  • Delete your account directly within the App settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Futurpals Co., Limited
Address: FLAT/RM 5031 5/F YAU LEE CENTRE NO.45 HOI YUEN ROAD KWUN TONG KL
Email: service@yoturetoys.com